Amazon founder Jeff Bezos might be the richest man in the world, with a net worth of around $112 billion (ÂŁ78.4 billon), but those working on his warehouse floors are so desperate to keep their jobs that they donât even take time to go the toilet.
Rushed fulfilment workers, who run around Amazonâs warehouses âpickingâ products for delivery, have a âtoilet bottleâ system in place because the toilet is too far away, according to author James Bloodworth, who went undercover at a warehouse in Staffordshire, UK, for a book on low wages in Britain.
Bloodworth told The Sun: âFor those of us who worked on the top floor, the closest toilets were down four flights of stairs. People just peed in bottles because they lived in fear of being Âdisciplined over âidle timeâ and Âlosing their jobs just because they needed the loo.â
Amazon is famous for tracking how fast its warehouse workers can pick and package items from its shelves, imposing strictly timed breaks and targets. It issues warning points for those who donât meet their goals or take extended breaks.
A separate survey of Amazon workers, released on Monday, found almost three-quarters of fulfilment centre staff are afraid of using the toilet in case they miss their targets.
â[Targets] have increased dramatically. I do not drink water because I do not have time to go to the toilet,â the survey quotes one anonymous worker as saying.
Another said: âThe target grows every year. I do not have two more legs yet to make the 100% to pick, where you actually need to run and go to the toilet just during the break. Packing 120 products per hour is terribly heavy.
âYou have to pack two products per minute. You do not have time to drink water because you go to the toilet after every evening sends messages to the scanner with the target and tells you to hurry.â
The survey, compiled by worker campaign platform Organise, also found that workers felt considerably more anxious after joining Amazon.
Workers say they were punished for being sick
Another employee said she was ill while pregnant, and was still handed warning points.
And yet another said: âI turned up for my shift even though I felt like shit, managed 2 hours then I just could not do anymore. Told my supervisor and was signed off sick, I had a gastric bug (sickness and diarrhoea, very bad) saw my doc. Got a sick note with an explanation, but still got a strike.â
Amazon disputed all of the allegations. The company said in a statement to Business Insider:
âAmazon provides a safe and positive workplace for thousands of people across the UK with competitive pay and benefits from day one. We have not been provided with confirmation that the people who completed the survey worked at Amazon and we donât recognize these allegations as an accurate portrayal of activities in our buildings.
âWe have a focus on ensuring we provide a great environment for all our employees and last month Amazon was named by LinkedIn as the 7th most sought after place to work in the UK and ranked first place in the US. Amazon also offers public tours of its fulfilment centres so customers can see first-hand what happens after they click âbuyâ on Amazon.â
Amazon said it doesnât time workersâ toilet breaks, and that it set its performance targets based on previous worker performance. The company said it provided coaching to help people improve, and that it used âproper discretionâ when it came to sick leave and absences from work.
The company also said it provided on-site occupational health and physiotherapy support, as well as legal, financial, and workplace guidance.
They time all your breaks, when i was a picker there your scanner records the last time you scanned an item to the time you scan your next to measure your pace so they can always get a general idea of how long a break you took. If the break period in between item scans is too long for their taste then they will ask u about it. So they might not have a specfic policy regarding timing bathroom breaks but they do have a system setup where they can keep track regardless of what it is your doing.
The tenth anniversary of the OTW and all the AO3 discussion going around this week inspired me to go look at astolatâs original post about creating an An Archive Of Our Own, and found my comment on it:
âI think this is needed and long past needed.
There are of course huge fanfic archives out there like ff.net, but the bigger and more public the site, the more restrictive it is, the more stuff around the edges gets cut off. I donât WANT the public face of fanfic to be only the most easily palatable stuff, with the smut and the kink and the controversial subjects marginalized and hidden under the table.
And I particularly donât want to see us all sitting around feeling frustrated while this fabulous community is commodified out from underneath us.
Iâm not fit to be a project manager, but Iâm great with details and general organizational work. If someone takes this and runs with it, Iâd love to help.â
Eleven years and rather a lot of volunteer-hours later, I stand by every single word.
And then I found my original post on the idea that became the OTW/AO3, which says in part:
âHowever, as I was reading the comments over there, I noticed a frustrating, but not surprising number of comments along the lines of âwell, itâs a good idea, but itâs way too ambitiousâ
Iâm not talking about the really useful and practical comments bringing up pitfalls and difficulties to be aware of from the get go with something this massive and complex, Iâm talking about all the comments that go something like this:
Taken separately, these comments donât seem like much, but every time a new one showed up I couldnât help but be reminded of
this post by commodorified, and her oh so brilliant and beautiful rant therein:
âWOMEN NEED TO LEARN TO ASK FOR EVERY DAMN THING THEY WANT.
And here are some notes:
Yes, you. Yes, everything. Yes, even that.
All of it. Because itâs true. Weâre mostly raised to live on table scraps, to wait and see whatâs going when everyone else has been served and then choose from whatâs left. And thatâs crap, and itâll get you crap.
Forget the limited menu of things that you automatically assume is all thatâs available given your (gender, looks, social class, education, financial position, reputation, family, damage level, etc etc etc), and start reading the whole menu instead.
Then figure out what you want. Then check what youâve got and figure out how to get it. And then go after it baldheaded till either you make it happen or you decide that its real cost is more than itâs worth to you.â
And THAT is what Astolatâs post is about. Itâs about saying âTHIS is what we want, letâs make it happen.â Itâs about aiming for the ideal, not for some artificially imposed, more ârealisticâ option.
And I think thatâs fabulous. And I think we CAN do this, we CAN make this amazing, complicated idea happen. But in order to do so weâre going to have to be careful about those little voices inside our heads saying âwell, itâs a nice idea, butâ and âthereâs no point in trying for that impossible thing, letâs aim for this âmore realisticâ goal instead.â
Because, damn it, why shouldn’t we ask for every damn thing we want. And why shouldn’t we go out there and get it?â
I am so pleased to have been proved correct.Â
(And also, in the category of âwomen need to ask for every damn thing they wantâ? I took those words to heart, which is one of many reasons Marna/commodorified and I have been married for going on eight years.)
ETA: I know some of the links are broken, they copied over from my original post and I didnât have the energy to either delete them or track them down elsewhere.
Asking for it and doing it!!!
So inspiring. And yes – at the time this seemed such a pipedream, but look at it now!
Yup. I remember saying Iâd support it regardless, but it would only really be useful to me as a poster if it allowed every kind of content. Heh.
God this brings it back. People saying we couldnât do it, that we would never be able to do it, etc. And then there was the sort of six months later moment where people were like, but where is it? (!) Dudes, we had to found a nonprofit company first! so we could be legal and raise money and pay taxes and have a bank account and enter contracts – and moreover, the archive was written from scratch: from a single blinking cursor on the screen, custom-designed from the ground up. I remember that I had the job of tracking wireframes in the early days as the real designers figured out how the flow of pages in the archive were going to go. Amazing.
Anyway, I want to say that the group that came together around the OTW /AO3 in those first years had a track record like WHOA: so many of those people had been archivists, web-admins, fannish fest-runners, newsletter compilers, community moderators, listmoms (kiddies, you wonât know what this is) or had other fannish roles that gave them enormous experience in working collaboratively in fandom and keeping something great going year after year. And OTW continues to attract great peopleâand so also, while Iâm blathering, let me say that volunteering for the OTW also provides great, real world experience that you can put on your resume, because AO3 is one of the top sites in the world and TWC has been publishing on time for ten years and Fanlore is cited in books and journalism all the time and Open Doors has relationships with many meatspace university libraries and archives etc. so if you think you have something to bring to the table, please do think about volunteering somewhere. Itâs work, believe me, but itâs also pretty g-d awesome.
And THAT is what Astolatâs post is about. Itâs about saying âTHIS is what we want, letâs make it happen.â Itâs about aiming for the ideal, not for some artificially imposed, more ârealisticâ option.
I want to pull this out for a second because I have in fact generally spent much of my life aiming for big unrealistic goals, very few of which Iâve actually achieved, and many of which I didnât actually want by the time I got close to them.Â
The thing about aiming for âunrealisticâ goals is that the work you do to achieve those goals doesnât disappear even if you donât achieve the goal. We still havenât accomplished everything on our giant AO3 wishlist. There remains plenty of work to be done (and the OTW and the amazing current team working on the AO3 can always use more help, as Cesperanza says!)Â
But because we collectively threw ourselves at this project, there is an archive, and itâs not just good, itâs better than anything else out there. â¤
WEâRE ADOPTING A DOG!
His name will be Sir Wilberforce Gusterson, the third.